Customer Service

If you need to contact someone about our website or any other aspect of our service — and your query is not answered in the Help section — see the options below.

  • For general questions, queries regarding subscriptions or other paid products, inquire about billing etc. please contact the Subscriptions Department at

For information on how to advertise with The Santiago Times, please contact the Marketing Department.

Contact the Editorial Team

To send comments on news coverage, suggest articles or report errors, email the editor


Contact reporters

Email addresses for all reporters are listed alongside bylines on each article. Additionally, reporters’ contact information and bios can be found on the Authors page.

Technical issues

To report any technical issues with our website, please email the Technical Support Manager, M. Fahad Shafqat at Please include as much detail as possible to facilitate our response.

Write to the publisher

Editor & Publisher

editor (at)

Advertise with us

For information about advertising on The Santiago Times website or our Classifieds section please contact the Marketing Department at

Listings: classifieds, notices and announcements

To place a classified ad, death notice or other listing, go to