SANTIAGO – Chile’s parliament has approved a bill to ensure that broadband service providers clearly advertised minimum download speeds accessible through each plan.
The bill, which was approved unanimously by both the upper and lower houses, will modify the General Telecommunications Law to establish an obligation for providers of fixed and mobile internet services to provide guaranteed minimum access speeds.
The minimum speed will be a percentage of the average speed available on each tariff plan – allowing variance for peak and off-peak times – and providers will be required to make available an application or other system for users to test speeds.
In addition, a new independent agency will be created to carry monitor compliance and measure quality of service (QoS).
The new body’s function will have no impact on the Department of Telecommunications’ (Subsecretaria de Telecomunicaciones, Subtel’s) powers to conduct its own tests and measurements.