SANTIAGO – Silicon Valley analytics software firm FICO is expanding its operations in Chile with the opening of its first office in Santiago.
The new office will serve customers in Chile, Argentina, Uruguay, Bolivia and Paraguay. FICO also has offices serving Latin America in Sao Paulo, Brazil and Miami, Florida.
FICO uses Big Data and mathematical algorithms to predict consumer behavior. Its products are used by financial services, health, insurance, telecommunications and other industries to manage risk, combat fraud, establish more profitable relationships with customers, optimize business processes and operations, and comply with strict government regulations in more than 100 countries in the world.
“Our business in Latin America is growing rapidly, and Chile is the ideal country to serve as our base for customer support in this region,” said Alexandre Graff, FICO vice president and general manager for Latin America.
Alexandre Nardy, the leader of the company’s operations in Chile, said: “Chile’s stable political climate and economic momentum make it the ideal place for us, and we serve a large number of customers here, including six of the top eight banks and four of the top six retailers in the country.”
“In addition, Chileans are people who love innovation, and analytics-based decisions are the wave of the future,” he added.
